Responsible
Gaming at ep567
ep567 is Pakistan's most trusted online gaming platform — and keeping it that way means putting player wellbeing first. Our responsible gaming framework gives every Pakistani player the tools, information, and support needed to enjoy gaming safely.
SAFE
Responsible Gaming Pillars
ep567's responsible gaming programme is built around six core commitments — each one designed to protect players and keep gaming a fun, controlled activity.
Age Verification
CNIC-based 21+ checks at sign-up. No verified account, no access — it is that simple. No exceptions across all gaming products.
Deposit Limits
Set daily, weekly, or monthly PKR deposit caps on your account at any time. Limits take effect immediately and can only be increased after a 7-day cooling period.
Session Time Controls
Configure reality-check pop-ups and session time limits so you stay aware of how long you have been playing — especially important on mobile.
Self-Exclusion
Request a temporary break (1 week to 6 months) or permanent self-exclusion from all ep567 products. We honour all requests within 24 hours.
Loss Limits
Cap how much you can lose in a given period across cricket betting, slots, casino, and lottery — keeping your gaming fully within your personal budget.
24/7 Support
Our dedicated responsible gaming support team is available every day from 8:00 AM to 2:00 AM PKT via live chat or email for immediate assistance.
Account Activity Review
Access a full history of your deposits, withdrawals, bets, and session times at any point — complete transparency over your gaming activity.
Licence Compliance
ep567 operates under an international gaming licence that mandates strict responsible gaming standards — these are not optional extras but core licence obligations.
Take Control of Your Play
Every registered ep567 player has access to a full suite of responsible gaming tools directly from their account settings — no need to call, no waiting period to activate protective measures. Tools that restrict your play (like deposit limits or self-exclusion) take effect instantly or within 24 hours. Tools that increase limits require a minimum 7-day reflection period.
Deposit Limit
Set a maximum PKR amount you can deposit daily, weekly, or monthly. Reducing a limit takes effect immediately. Increasing requires 7 days.
Loss Limit
Place a ceiling on how much you are willing to lose across all ep567 games in a set period. Once reached, your account is paused until the period resets.
Wager Limit
Restrict the total amount you can stake in PKR per day, week, or month — useful for controlling spending on PSL betting or slot sessions.
Session Limit
Set a maximum session duration. When the limit is reached, ep567 will automatically log you out so you can take a break and reflect.
Take a Break
Temporarily suspend your account for 24 hours, 7 days, 30 days, or 90 days. During this period you cannot deposit, bet, or access any games.
Self-Exclusion
Request a minimum 6-month or permanent self-exclusion. ep567 will close your account, cancel pending bets, and return your balance. Cannot be reversed.
How to Self-Exclude on ep567
If you feel that your gaming is no longer fun or is causing stress, financial strain, or relationship problems — self-exclusion is the right step. ep567 makes this process straightforward, confidential, and immediate. Here is how to request self-exclusion:
- Log in to your ep567 account using your registered credentials via the ep567 Login page.
- Navigate to Account Settings and select the "Responsible Gaming" tab from your profile menu.
- Choose your exclusion type: temporary break (1 week – 6 months) or permanent self-exclusion.
- Confirm your identity — for permanent exclusions, CNIC verification is required to process the request.
- Submit your request. ep567 processes all self-exclusion requests within 24 hours. You will receive a confirmation email.
- Alternatively, email with subject "Self-Exclusion Request" — our team will process it immediately.
Know the Warning Signs
Gambling should always be an enjoyable, controlled activity. If any of the following apply to you or someone you know, it may be time to seek support.
- Spending more than you can afford on gambling — using rent, grocery, or utility money
- Borrowing money from family, friends, or taking loans to fund gaming
- Chasing losses — increasing bets to try to recover what you have lost
- Hiding deposits or withdrawals from family members
- Feeling anxious or stressed about your financial situation due to gambling
- Spending increasing amounts of time on ep567 or other gaming platforms
- Feeling restless, irritable, or anxious when not gambling
- Neglecting work, studies, or family responsibilities in favour of gaming
- Repeatedly trying to cut down but being unable to do so
- Gambling to escape problems, stress, or emotional difficulties
- Lying to family or friends about how much time or money you spend on gambling
- Withdrawing from social activities to spend more time gaming
- Relationship conflict caused by gambling habits or financial losses
- Feeling shame, guilt, or embarrassment about your level of gaming
ep567 Player Limits — Quick Reference
All limits are denominated in Pakistani Rupees (PKR) and applied instantly across all ep567 products — cricket betting, slots, live casino, lottery, and Ultra Treasure.
| Limit Type | Period Options | Takes Effect | Reversal / Increase | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately on reduction | 7-day waiting period for increases | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately on reduction | 7-day waiting period for increases | Active |
| Wager Limit | Daily / Weekly / Monthly | Immediately on reduction | 7-day waiting period for increases | Active |
| Session Time Limit | Per session (custom minutes) | Next login session | Adjustable at any time | Active |
| Reality Check | Every 15 / 30 / 60 mins | Immediately | Adjustable at any time | Active |
| Take a Break | 24h / 7d / 30d / 90d | Within 24 hours | After break period ends | Active |
| Temporary Self-Exclusion | 1 month / 3 months / 6 months | Within 24 hours | After minimum period + review | Active |
| Permanent Self-Exclusion | Indefinite | Within 24 hours | Irreversible | Permanent |
Is Your Gaming Still Under Control?
Honest self-assessment is one of the most powerful responsible gaming tools available. Read through the questions below and reflect carefully on each one. If you answer "Yes" to three or more, ep567 strongly recommends reaching out to our support team or activating one of our player protection tools.
Responsible Gaming Self-Check
The ep567 Safe Play Charter
ep567 is committed to offering a gaming environment that is safe, fair, and genuinely enjoyable for all Pakistani players. Our platform is designed for entertainment — not as a source of income or a way to solve financial problems. The following principles guide everything we do as a responsible operator licensed under an international gaming framework:
Treat every session on ep567 as leisure, not as a way to earn money. Set a budget before you start and stick to it — whether you are betting on PSL, spinning slots, or playing live casino.
Chasing losses is one of the most common paths to problem gambling. If you reach your loss limit for the day, stop. Tomorrow is another day — ep567 will still be here.
Mobile gaming in Pakistan is fast and always accessible — which makes regular breaks even more important. Use ep567's session time reminders and reality-check features to stay mindful.
Gaming should never come at the expense of family responsibilities. If someone close to you has raised concerns about your gaming habits, please listen and consider reaching out for support.
ep567 also acknowledges that responsible gaming is a shared responsibility. Our platform employs automated systems that monitor unusual betting patterns, rapid deposit escalations, and session duration anomalies. When our systems flag a potential concern, our responsible gaming team proactively reaches out to affected players in Karachi, Lahore, Islamabad, Rawalpindi, and across Pakistan — offering guidance and tool activations without judgment. We believe that reaching out early makes a real difference.
All player data related to responsible gaming tools, self-exclusion requests, and support interactions is handled with complete confidentiality and in accordance with ep567's Privacy Policy. We do not share this information with third parties except where required by our international gaming licence obligations.
Need Help? We're Here for You
ep567's responsible gaming team is available every day to assist Pakistani players with limit settings, self-exclusion, account queries, and wellbeing support. 21+ only. Play responsibly and within your means.